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IN71K-1 Gestión de Operaciones en la Industria de Servicios 2010, Primavera
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Gestión de Operaciones en la Industria de Servicios
IN71K-1 - Primavera 2010
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Presentación
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Nº
Título
Por
Auxiliares
1
Auxiliar 1.ppt.zip
579 kb
María Jofré A.
17 Ago 2010
17/08/10
2010-08-17
Casos
1
LLBean.PDF.pdf
873 kb
René Caldentey M.
11 Ago 2010
11/08/10
2010-08-11
2
Benihana.pdf
1.9 mb
René Caldentey M.
11 Ago 2010
11/08/10
2010-08-11
Clases Catedra
1
sesion 3 - retencion de clientes.pptx.zip
168 kb
Richard Weber H.
30 Ago 2010
30/08/10
2010-08-30
2
sesion 3 - Lealtad de clientes.pptx.zip
118 kb
Richard Weber H.
30 Ago 2010
30/08/10
2010-08-30
3
Calendario Actividades.pdf
72 kb
María Jofré A.
17 Ago 2010
17/08/10
2010-08-17
4
Benihana.ppt.zip
252 kb
René Caldentey M.
11 Ago 2010
11/08/10
2010-08-11
5
Introduccion.zip
4.1 mb
René Caldentey M.
11 Ago 2010
11/08/10
2010-08-11
Informes
1
Grupos Informe 1 Servicios.xlsx.zip
7 kb
María Jofré A.
6 Sep 2010
06/09/10
2010-09-06
Lecturas y Papers
1
churn modeling EJOR 2009.pdf
362 kb
Richard Weber H.
16 Ago 2010
16/08/10
2010-08-16
2
CRM and loyalty in XPS and Apps 2007.pdf
226 kb
Richard Weber H.
16 Ago 2010
16/08/10
2010-08-16
3
An Analysis of Network of Bid-Price Controls for Revenue Management.pdf
442 kb
René Caldentey M.
11 Ago 2010
11/08/10
2010-08-11
4
Rocket Science Retailing.pdf
625 kb
René Caldentey M.
11 Ago 2010
11/08/10
2010-08-11
5
A Taxonomy and Research Overview of Perishable-Asset Revenue Management: Yield Management, Overbooking, and Pricing.pdf
513 kb
René Caldentey M.
11 Ago 2010
11/08/10
2010-08-11
6
Application a of Probabilistic Decision Model to Airline Seat Inventory Control.pdf
3 mb
René Caldentey M.
11 Ago 2010
11/08/10
2010-08-11
7
Airline Seat Allocation with Multiple Nested Fare Classes.pdf
402 kb
René Caldentey M.
11 Ago 2010
11/08/10
2010-08-11
8
Optimal Dynamic Pricing of Inventories with Stochastic Demand over Finite Horizon.pdf
3 mb
René Caldentey M.
11 Ago 2010
11/08/10
2010-08-11
9
An Overview of Pricing Models for Revenue Management.pdf
321 kb
René Caldentey M.
11 Ago 2010
11/08/10
2010-08-11
10
On the Relationship Between Inventory Costs and Variety Benefits in Retail Assortments.pdf
105 kb
René Caldentey M.
11 Ago 2010
11/08/10
2010-08-11
11
Kok-Fisher-APchapter.pdf
337 kb
René Caldentey M.
11 Ago 2010
11/08/10
2010-08-11
12
ServQual.pdf
25 kb
René Caldentey M.
11 Ago 2010
11/08/10
2010-08-11
13
Parasuraman-Ziethmal-Berry-Model of Service Quality.pdf
346 kb
René Caldentey M.
11 Ago 2010
11/08/10
2010-08-11
14
Managing the Tug-of-War Between Supply and Demand in the Service Industry - Bitran & Mondschein.pdf
1.5 mb
René Caldentey M.
11 Ago 2010
11/08/10
2010-08-11
15
A_Framework_for_Analyzing_the_Quality_of_Service_Interface_Bitran_and_Lojo.pdf
1.5 mb
René Caldentey M.
11 Ago 2010
11/08/10
2010-08-11
16
A_Framework_for_Analyzing_Service_Operations_Bitran_and_Lojo.pdf
1.9 mb
René Caldentey M.
11 Ago 2010
11/08/10
2010-08-11