# 2016 - 2017 at the Albany

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#### * 1. When did you last visit the Albany? (if you are uncertain of the date, please enter as close a date as possible)

Last visit
DD /
MM /
YYYY

#### * 2. Did you visit with other people?

Yes
No

#### * 3. If yes, how many of those you visited with were aged...

Under 12
12-17
18-24
25-34
35-44
45-54
55-64
65-74
74 or older

#### * 4. Which of the following did you do during your most recent visit to the Albany? (Tick all that apply)

Attended a literary/spoken word event
Attended a meeting in a hired space/room
Saw a visual arts exhibition
Saw a comedy performance
Attended a festival
Saw a dance performance
Attended an event in a hired space/room
Visited the cafe
Attended/participated in a talk/workshop/class
Attended a DJ/club night
For a general visit
Saw a music performance
Saw a theatre production
Other (please specify)

#### * 5. Which of the following describes your reasons for your most recent visit? (Tick all that apply)

To do something new/out of the ordinary
For academic reasons
For professional reasons
To enjoy the atmosphere
To be entertained
For peace and quiet
I try to visit arts centres as often as I can
The Albany's reputation
To be inspired
For reflection
To spend time with friends/family
The children wanted to go
I wanted to take my children
To be intellectually stimulated
To learn something
The arts is an important part of who I am
To escape from everyday life
Other (please specify)

#### * 6. Still thinking of your most recent visit, how would you rate the following? (please give one rating for each item)

| Very good | Good | Neither Good nor Poor | Poor | Very Poor | Don't Know/ Not Applicable
--- | --- | --- | --- | --- | --- | ---
Food &/or drink facilities | Food &/or drink facilities Very good | Food &/or drink facilities Good | Food &/or drink facilities Neither Good nor Poor | Food &/or drink facilities Poor | Food &/or drink facilities Very Poor | Food &/or drink facilities Don't Know/ Not Applicable
Information about the artform/artists/performers | Information about the artform/artists/performers Very good | Information about the artform/artists/performers Good | Information about the artform/artists/performers Neither Good nor Poor | Information about the artform/artists/performers Poor | Information about the artform/artists/performers Very Poor | Information about the artform/artists/performers Don't Know/ Not Applicable
The whole experience | The whole experience Very good | The whole experience Good | The whole experience Neither Good nor Poor | The whole experience Poor | The whole experience Very Poor | The whole experience Don't Know/ Not Applicable
Signage around the art centre (ie directions) | Signage around the art centre (ie directions) Very good | Signage around the art centre (ie directions) Good | Signage around the art centre (ie directions) Neither Good nor Poor | Signage around the art centre (ie directions) Poor | Signage around the art centre (ie directions) Very Poor | Signage around the art centre (ie directions) Don't Know/ Not Applicable
Value for money of tickets | Value for money of tickets Very good | Value for money of tickets Good | Value for money of tickets Neither Good nor Poor | Value for money of tickets Poor | Value for money of tickets Very Poor | Value for money of tickets Don't Know/ Not Applicable
How welcoming the staff were | How welcoming the staff were Very good | How welcoming the staff were Good | How welcoming the staff were Neither Good nor Poor | How welcoming the staff were Poor | How welcoming the staff were Very Poor | How welcoming the staff were Don't Know/ Not Applicable
Ease of physical access in and around the art centre | Ease of physical access in and around the art centre Very good | Ease of physical access in and around the art centre Good | Ease of physical access in and around the art centre Neither Good nor Poor | Ease of physical access in and around the art centre Poor | Ease of physical access in and around the art centre Very Poor | Ease of physical access in and around the art centre Don't Know/ Not Applicable
Quality of what you saw | Quality of what you saw Very good | Quality of what you saw Good | Quality of what you saw Neither Good nor Poor | Quality of what you saw Poor | Quality of what you saw Very Poor | Quality of what you saw Don't Know/ Not Applicable

#### * 7. What could we do to improve any elements you rated as poor/very poor?

#### * 9. How likely are you to recommend a visit to the Albany to your friends and family?

Very likely
Likely
Neither likely nor unlikely
Unlikely
Very unlikely

#### * 10. Did you visit Deptford specifically to go to the Albany?

Yes
No, I live in Deptford
No, I was in Deptford for another reason

#### * 11. To what extent would you agree or disagree with the following statements?

| Strongly agree | Agree | Neither agree nor disagree | Disagree | Strongly disagree
--- | --- | --- | --- | --- | ---
The Albany is a welcoming place for the whole community | The Albany is a welcoming place for the whole community Strongly agree | The Albany is a welcoming place for the whole community Agree | The Albany is a welcoming place for the whole community Neither agree nor disagree | The Albany is a welcoming place for the whole community Disagree | The Albany is a welcoming place for the whole community Strongly disagree
The Albany encourages greater participation in community life and events | The Albany encourages greater participation in community life and events Strongly agree | The Albany encourages greater participation in community life and events Agree | The Albany encourages greater participation in community life and events Neither agree nor disagree | The Albany encourages greater participation in community life and events Disagree | The Albany encourages greater participation in community life and events Strongly disagree
The Albany makes a positive contribution to Deptford's image | The Albany makes a positive contribution to Deptford's image Strongly agree | The Albany makes a positive contribution to Deptford's image Agree | The Albany makes a positive contribution to Deptford's image Neither agree nor disagree | The Albany makes a positive contribution to Deptford's image Disagree | The Albany makes a positive contribution to Deptford's image Strongly disagree

#### * 12. If 'disagree' or 'strongly disagree', what could we do to improve upon our contribution to these areas? Please describe below.

#### * 13. Which of the following had you seen or heard before your visit? Tick all that apply.

Newspaper/magazine/online feature
From another person or organisation on Facebook
Albany on Twitter
From another person or organisation on Twitter
Albany Facebook page
The Albany market stall
A radio or television feature
Information displayed outside the Albany
Albany poster
Albany website
None of these
Advertising online
A friend/colleague/family member
Albany brochure or flyer
Advertising in a newspaper of magazine
Email from the Albany
Email from another organisation
Other (please specify)

#### * 14. Is there anything else you’d like to say about your visit?

#### * 15. How would you describe your gender?

Male
Female
Prefer not to say
Other - feel free to specify

#### * 16. Which of the following age groups do you belong to?

Under 12
12-17
18-24
25-34
35-44
45-54
55-64
65-74
74 or older
Prefer not to say

#### * 17. What is your ethnic group?

British
Irish
Gypsy or Irish Traveller
Other White background
White and Black Caribbean
White and Asian
Other Mixed/multiple ethnic background
Indian Pakistani
Bangladeshi
Chinese
Other Asian background
African
Caribbean
Other Black/African/Caribbean background
Arab
Prefer not to say
Other (please specify)

#### * 18. Are your day-to-day activities limited because of a health problem or disability which has lasted, or is expected to last, at least 12 months?

Yes, limited a lot
Yes, limited a little
No
Prefer not to say

#### * 19. If you live in the UK, what is your postcode?

#### * 20. If you live overseas, what is your country of residence?

#### * 21. Would you like to be enter a prize draw to win tickets to a show of your choice at the Albany? If so please enter your contact details below. Your contact details will only be used to contact you in the event of you winning the prize draw.

Name
Phone Number
Email Address

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